Legal information

CLICREDIT SRL
Intermediary in consumer credit and mortgage credit
Intermediary in life insurance without an investment component and non-life insurance
Head Office: Place Didier, 24B37 – B-6700 Arlon
Company Number: BE 789.407.279
FSMA Number: 78530
Register of Legal Entities: Arlon
Luxembourg Branch
CLICREDIT Luxembourg, intermediary in consumer credit
Branch Address: 10 Rue Michel Rodange L-2430 Luxembourg
You can contact Clicredit:
By mail: Place Didier, 24B37 – B-6700 Arlon
By phone: +32(0) 63 24.51.51
By email: info@clicredit.be
Competent Supervisory Authority
Our agency is under the supervision of:
• The FSMA (Financial Services and Markets Authority) and is registered as an intermediary in consumer credit and as an insurance broker under the number 78530 in the register of credit and insurance intermediaries. You can consult the registers at www.fsma.be. The FSMA can be contacted at the following address: FINANCIAL SERVICES AND MARKETS AUTHORITY, rue du Congrès 12-14, 1000 Brussels.
• The FPS Economy, SMEs, Self-employed & Energy – Directorate of Economic Inspection – North Gate III, 16 Blvd. du Roi Albert II, 1000 Brussels.
Concerning Data Protection (Privacy)
You will find more information in our Privacy Policy.
Hosting
PlanetHoster
4416 Louis-B.-Mayer, Laval, Quebec, Canada H7P 0G1
Tel.: FR:+33 1 76 60 41 43 – www.planethoster.com/fr/
IP Tracking
Clicredit does not engage in IP Tracking (a technique that artificially increases the prices of products viewed by internet users).
Protection of Site Content (Copyright)
The texts, graphic elements, logos, trademarks, and other content on this website are protected by intellectual property rights. They remain the exclusive property of Clicredit. Any use of the data from this website or its content for commercial or illegal purposes is prohibited. Users may use the site and access its content for personal needs only.
This website is protected in Belgium by the law of June 30, 1994 – Law on Copyright and Neighboring Rights. Violation of any of these rights constitutes a counterfeiting offense, punishable by legal proceedings.
The use of data from this site requires a precise written request in advance at the following address: info@clicredit.be.
Limitation of Liability
Clicredit ensures daily the quality of the information available on its site. Regular updates are made to provide users with quality and up-to-date content. However, to better meet the expectations of its customers, Clicredit reserves the right to modify the content of its site without notifying users. Clicredit’s liability cannot be invoked in the event of website inaccessibility or disruption. Clicredit provides no explicit or implicit guarantees regarding the information on the site. Similarly, Clicredit cannot be held responsible for the simulations available on its website. These are provided for informational purposes, and Clicredit cannot guarantee their completeness. These data should not be considered a personal offer to buy or sell products. The information on this site cannot be regarded as personal, professional, or legal advice for the user. For more information, Clicredit is at the disposal of users of its site.
Clicredit cannot be held liable to anyone, directly or indirectly, specifically or otherwise, for damages related to the use of this site or any other site, particularly due to links or hyperlinks, including, but not limited to, any losses, work interruptions, damage to programs or other data on the user’s computer system, devices, programs, or other items.
The website may contain hyperlinks to third-party websites or pages or indirectly refer to them. The presence of links to these websites or pages does not imply any approval of their content. Clicredit expressly declares that it does not have control over the content or other characteristics of these websites and cannot be held liable for the content or characteristics or any other form of damage related to their use.
Applicable Law and Competent Courts
Belgian law applies to this site. In the event of a dispute, only the courts of the Arlon district have jurisdiction.
Complaints Handling
Our office aims to satisfy its customers. In case of any problem or question, our office is at your disposal. If you have a complaint about our service, please send an email to info@clicredit.be so that we can provide an adequate response.
In credit matters: If the response from our office does not meet your expectations, we invite you to contact Ombudsfin, Rue Belliard 14-17, 1040 Brussels – Tel. 02/545.77.70 – Fax 02/545.77.79 – ombudsman@ombudsfin.be – www.ombudsfin.be.
Ombudsfin is an independent mediation service for the banking, stock market, and credit intermediary sectors: its purpose is to facilitate the handling of disputes by helping to resolve them with transparent and coherent responses. It can only intervene if you have already raised your problem with your credit broker and did not receive a solution within a reasonable time.
In insurance matters: If the response from our office does not meet your expectations, we invite you to contact the Insurance Ombudsman, Square de Meeûs 35, 1000 Brussels – Tel. 02/547.58.71 – Fax 02/547.59.75 – info@ombudsman-insurance.be – www.ombudsman-insurance.be/fr.
You also have the option to file a complaint with our supervisory authority: FPS Economy, SMEs, Self-employed & Energy – Directorate-General for Economic Inspection – North Gate III, 16 Boulevard du Roi Albert II, 1000 Brussels https://economie.fgov.be/fr.